gesund.de
An increasing number of patients are using apps to manage their health data. With practice-patient communication, practices and patients exchange treatment-related information securely and quickly, saving valuable time in the practice.
medatixx developed the solution together with gesund.de: the app of the same name for patients is connected directly to the practice software. For practices using medatixx, psyx, x.concept, x.isynet and x.vianova, the connection is free of charge.
To the manufacturer's page: Practice–patient communication (opens in a new window)
How your practice works with it
Fast communication via chat
Patients can reach their practice via messenger and clarify treatment and care-related matters directly. This allows interim information about a treatment to be exchanged without anyone having to come into the practice.
Secure data transfer
Practices and patients securely exchange documents and images via chat. You can conveniently select findings, letters or medication plans from the file list or the medical documentation and send them directly to the right recipient.
This is what it looks like in the gesund.de app
Opening hours Chat 
Data transfer 
E-prescription 
Medication plan
What practices and patients can do with it
Messages (chat)
Practices and patients write to each other directly, for example about rescheduled appointments and reminders, prescription collection, interim information about a course of treatment, or special opening hours and consultation times.
Receiving and sending data
Documents and images can be securely exchanged via chat: from the practice software or from the patient's smartphone, taken directly with the camera or selected from the gallery. Useful, for example, for findings and letters from other specialists.
Requesting a repeat prescription
When a medication is running low, the patient can request a repeat prescription in the app. The practice then sends a message once it is ready for collection, taking a noticeable amount of pressure off the phone.
Medication plan
The practice sends the current standardised national medication plan to the app and adjusts the dosage as required. The patient can set up push notifications as a reminder to take medication and can add their own medicines.
Practice hours and contact
The practice's address, telephone number, email and website are shown in the app. The practice also enters holidays, training days and medical cover there.
More from the manufacturer: Practice-patient communication in mein.medatixx (opens in a new window) · free flyers and posters from gesund.de (opens in a new window)
What we are doing about this
you book directly with us
We activate the connection to gesund.de in your practice software and set up the messenger so that messages arrive where your team will actually see them.
We then go through the first workflows with your team: from the approved patient right through to the follow-up prescription ready for collection.
Systemhaus Bergholz is an authorised medatixx service partner. We are based in Limbach in the Vogtland region. If something isn't working, you can reach us directly, without being kept on hold.
How can we help you?
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