x.onvid
Not every appointment requires a waiting room. With x.onvid, you speak with your patients via video and audio, directly from within the practice software and without a second program. If patients book their appointment via x.webtermin, they automatically receive the access details with their appointment confirmation.
For those with chronic illnesses, there is no need to travel; in the event of an infection, there is no risk of catching it in the waiting room. The connection is end-to-end encrypted.

Video consultation
Virtual consultation room
x.onvid connects doctors and patients via the internet. Both are sitting in front of their screens in different locations. At a pre-arranged time, the patient enters the virtual waiting room. The doctor begins the video consultation and discusses the patient’s case with them, just as they would during a visit to the surgery. Medical data, such as laboratory reports, can be viewed together and exchanged securely.
The additional solution x.onvid is integrated directly into the practice software from medatixx, so no separate program is required. Functions for screen sharing and file exchange are included.

- Can help to reduce the risk of infections spreading – to protect vulnerable groups and practice staff
- Partially replaces home visits, saving doctors and patients travel time and costs
- Reduced pressure on staff and in the waiting room due to lower visitor numbers at the surgery
- Responding to enquiries and discussing findings together, flexibly and from any location
- Facilitates close, location-independent care, particularly for patients with chronic conditions
- It’s easy to use – all you need is a laptop or PC, a webcam and internet access
- High level of convenience thanks to seamless integration with the practice software from medatixx; video consultations can be booked and accessed directly within the appointment calendar
- Secure communication thanks to end-to-end encryption
- Handy when used in conjunction with the online appointment management system x.webtermin, Appointments for video consultations can be booked via the practice website
To the manufacturer's page: x.onvid (opens in a new window)
What we are doing about this
you book directly with us
Before your first video consultation, we’ll check what you’ll need to have in place: a camera, a microphone and a connection that can cope even when the surgery is full.
After that, we go through the process together with your team, from entering the appointment to the moment the patient is sitting in the virtual waiting room.
Systemhaus Bergholz is an authorised medatixx service partner. We are based in Limbach in the Vogtland region. If something isn't working, you can reach us directly, without being kept on hold.
How can we help you?
Book an appointment
Book online – you will be redirected to Microsoft Bookings.
Book an appointment (opens in a new window)Please give us a call
The direct line. Available Mon–Fri 08:00–18:00.
+49 3765 386470Remote maintenance
Help directly on screen: load the program, give us your number.
Start remote maintenance (opens in a new window)Please write to us
Briefly describe your query, and we will get back to you.
Send an enquiry
