x.onvid
Not every appointment requires a waiting room. With x.onvid, you can speak to your patients via video and audio — directly from your practice software, without needing a separate programme or login details for a third-party portal.
For those with chronic illnesses, there is no need to travel; in the event of an infection, there is no risk of catching it in the waiting room. The connection is end-to-end encrypted.

Video consultation
Virtual consultation room
x.onvid connects doctors and patients via the internet. Both are sitting in front of their screens in different locations. At a pre-arranged time, the patient enters the virtual waiting room. The doctor begins the video consultation and discusses the patient’s case with them, just as they would during a visit to the surgery. Medical data, such as laboratory reports, can be viewed together and exchanged securely.
The add-on solution ‘x.onvid’ is integrated directly into the practice software from medatixx, so no separate programme is required.

Advantages
- Can help to reduce the risk of infections spreading – to protect vulnerable groups and practice staff
- Partially replaces home visits, saving doctors and patients travel time and costs
- Reduced pressure on staff and in the waiting room due to lower visitor numbers at the surgery
- Responding to enquiries and discussing findings together, flexibly and from any location
- Facilitates close, location-independent care, particularly for patients with chronic conditions
- It’s easy to use – all you need is a laptop or PC, a webcam and internet access
- High level of convenience thanks to seamless integration with the practice software from medatixx; video consultations can be booked and accessed directly within the appointment calendar
- Secure communication thanks to end-to-end encryption
- Handy when used in conjunction with the online appointment management system x.webtermin, Appointments for video consultations can be booked via the practice website
About the provider: x.onvid (opens in a new window)


Would you like to offer video consultations at your practice?
We’ll set up x.onvid, integrate it with your practice software and support you through the first consultation until everything is running smoothly.
What we are doing about this
You’re not booking through a portal, but directly with us
Before your first video consultation, we’ll check what you’ll need to have in place: a camera, a microphone and a connection that can cope even when the surgery is full.
We’ll then walk through the process with your team — from booking the appointment right through to the moment the patient is seated in the virtual waiting room.
Systemhaus Bergholz is an authorised medatixxservice partner. We’re based in Limbach in the Vogtland region — if you’re having any trouble, give us a call here rather than being put on hold.
Make an enquiryHow can we help you?
Book an appointment
Book online – you will be redirected to Microsoft Bookings.
Book an appointment (opens in a new window)Please give us a call
The direct line. Available Mon–Fri 08:00–18:00.
+49 3765 386470Remote maintenance
On-screen help — load the programme, say the number.
Start remote maintenance (opens in a new window)Please write to us
Please briefly describe your enquiry — we’ll get back to you.
Send an enquiry
