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+49 3765 386470info@systemhaus-bergholz.deMon – Fri 08:00 – 18:00
Our value for money

Tailored specifically to your business.

Our team has many years’ experience in the industry and will work with you to find the best service plan.

ServicePlus BASIC

Our entry-level tariff at Systemhaus Bergholz

89,00 €per month

plus VAT

  • Daily online monitoring of your server (HDD, RAM, event log) **
  • Telephone support for MediDOK, Tobit and other software from Systemhaus Bergholz GmbH
  • Response time in the event of a fault: within 8 hours (Mon–Fri, 8 am–6 pm)
  • 25 per cent discount on travel costs
  • Remote support in the event of a fault ** (up to 30 minutes in total per month)
Find out more now About ServicePlus BASIC

ServicePlus PROFESSIONAL

All services included in the ServicePlus BASIC package.

139,00 €per month

plus VAT

  • Daily online monitoring of your server (plus data backups and SQL backups)
  • Loaner equipment (PC & printer) provided by a service partner free of charge in the event of a repair, including call-out charges
  • VIP emergency telephone number, 7 am–7 pm (Mon–Fri)
  • Response time in the event of a fault: within 4 hours (Mon–Fri, 8 am–6 pm)
  • 50 per cent discount on travel costs for on-site visits
  • Free advice on your IT environment and communications solutions
  • Remote support in the event of a fault ** (up to 90 minutes per month)
  • Maintenance and cleaning of the IT system once a year
Find out more now About ServicePlus PROFESSIONAL

ServicePlus IT SECURITY

Recommended

All services included in the ServicePlus PROFESSIONAL package.

249,00 €per month

plus VAT

  • IT Security under the EU GDPR
  • including 1 hardware firewall as a service (VPN, port filtering, content filtering)
  • including Securepoint Antivirus Pro
  • including Securepoint Mobile Security
Find out more now About ServicePlus IT SECURITY

** Requirement: the practice’s hardware must have at least a DSL flat-rate connection

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