ServicePlus BASICOur entry-level tariff at Systemhaus Bergholz89,00 €per monthplus VATDaily online monitoring of your server (HDD, RAM, event log) **Telephone support for the image and document management system MediDOK, the communication solution Tobit and other software from Systemhaus Bergholz GmbHResponse time in the event of failure: within 8 hours (Mon–Fri 8am–6pm)25 per cent discount on travel costsRemote support in the event of a fault ** (up to 30 minutes in total per month)Find out more now About ServicePlus BASIC
ServicePlus PROFESSIONALAll services included in the ServicePlus BASIC package.139,00 €per monthplus VATDaily online monitoring of your server (plus data backups and SQL backups)Loan device (PC & printer) provided by the service partner free of charge in the event of repair, including call-outVIP emergency phone line 7am–7pm (Mon–Fri)Response time in the event of failure: within 4 hours (Mon–Fri 8am–6pm)50 per cent discount on travel costs for on-site visitsFree advice on your IT environment and communications solutionsRemote support in the event of a fault ** (up to 90 minutes per month)Maintenance and cleaning of the IT system once a yearFind out more now About ServicePlus PROFESSIONAL
ServicePlus IT SECURITYRecommendedAll services included in the ServicePlus PROFESSIONAL package.249,00 €per monthplus VATIT security in accordance with the EU GDPRincluding 1 hardware firewall-as-a-service unit (VPN, port filter, content filter)including Securepoint Antivirus Proincluding Securepoint Mobile SecurityFind out more now About ServicePlus IT SECURITY