Most doctors’ practices have their own website, and many patients would like to book their appointments online. x.webtermin brings both together.
It is a simple and secure solution for online appointment management – deeply integrated into medatixx practice software solutions. Control over appointment scheduling always remains with the practice.
x.webtermin It makes life easier for the whole practice team, and the practice is able to meet patients’ wishes for a service that allows them to book appointments flexibly at any time.
To the manufacturer's page: x.webtermin (opens in a new window)
With online appointment booking x.webtermin, you relieve your practice staff. There are fewer telephone calls to arrange appointments, as patients can conveniently and flexibly book an appointment online on your practice website at any time. You decide whether the requested appointment is booked directly in the calendar or requires your approval. By integrating x.onvid into x.webtermin, you can also enable video consultation appointments for booking. The access details are automatically sent to the patient along with their appointment confirmation. This saves even more time.
The add-on solution x.webtermin, developed in-house by medatixx, is deeply integrated into your medatixx practice software. Interface problems caused by third-party solutions are practically ruled out with x.webtermin. Patients identify themselves by entering their personal details (e.g. first name, surname, date of birth). Since x.webtermin performs a real-time comparison with the practice software's appointment calendar during booking, it only displays appointments that are actually available at the time of the request. Double bookings are avoided and you save time. x.webtermin is also available for the psyx practice software as well as for xentro and x.vianova.
You configure x.webtermin via a simple interface directly in the practice software's appointment calendar. In doing so, you define: appointment type (e.g. vaccination, health check-up), the person carrying out the treatment (practitioner or other medical support staff), and the days of the week available for online appointment booking. You can also create additional mandatory fields, for example, the address. The link to online appointment booking is accessed in the practice software with a click. You can easily embed this on your practice website.
When making an online appointment request, the patient indicates whether they have previously been treated at the practice. By comparing name and date of birth, the practice software automatically recognises whether medical documentation already exists and assigns the appointments accordingly. Online appointment requests are displayed in a separate message window, where they can be confirmed, changed or declined.
The appointment reminder feature in x.webtermin helps ensure your patients keep their appointments. A corresponding selection box is available in the online configuration. The patient will then receive an email reminder of their booked appointment at the desired time. This allows you to offer an additional service and reduce downtime caused by missed appointments.
You can easily confirm or decline a patient’s appointment request by email. When you confirm the appointment, an ICS file is sent. The patient can then use this to add the appointment to their own calendar. In addition, you can include links to therapy-related content in the appointment confirmation and attach appointment-type-specific files such as checklists, medical history forms, medication plans or information on private medical services.
What we are doing about this
We set up x.webtermin together with you: which appointment types can be booked online, how many slots per day, what information the patient must provide, and whether an appointment is immediately confirmed in the calendar or requires your approval first.
We then embed the booking link into your practice website, so it is placed where patients look for it.
Systemhaus Bergholz is an authorised medatixx service partner. We are based in Limbach in the Vogtland region. If something isn't working, you can reach us directly, without being kept on hold.
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