Most doctors’ practices have their own website, and many patients would like to book their appointments online. x.webtermin brings both together.
It is a simple and secure solution for online appointment management – deeply integrated into the practice management software solutions from medatixx.
x.webtermin It makes life easier for the whole practice team, and the practice is able to meet patients’ wishes for a service that allows them to book appointments flexibly at any time.
About the provider: x.webtermin (opens in a new window)
The online appointment booking service at x.webtermin takes the pressure off your practice staff. There are fewer telephone calls to arrange appointments, as patients can book an appointment online conveniently and flexibly at any time via your practice website. You decide whether the requested appointment is booked directly into the calendar or needs to be approved by you. By integrating x.onvid into x.webtermin, you can also enable video consultation appointments for booking. The login details are automatically sent to the patient with their appointment confirmation. This saves even more time.
The add-on solution we have developed ourselves, x.webtermin, is deeply integrated into your practice software from medatixx. Interface issues caused by third-party solutions are eliminated with x.webtermin. Patients identify themselves by entering their personal details (e.g. first name, surname, date of birth). As x.webtermin carries out a real-time comparison with the practice software’s appointment calendar when booking appointments, it only displays the appointments that are actually available at the time of the enquiry. This prevents double bookings and saves you time.
You can configure ‘x.webtermin’ via a simple form directly within the practice software’s appointment calendar. Here, you define the appointment type (e.g. vaccination, health check-up) and the person carrying out the appointment (practitioner, orNow NEW: additional healthcare professionals / medical assistants) as well as the days of the week available for online appointment booking. You can also create additional mandatory fields, such as the address. The link to the online appointment booking system can be accessed within the practice software with a single click. You can easily embed this on your practice website.
When making an online appointment request, the patient indicates whether they have previously attended the practice for treatment. By cross-referencing the name and date of birth, the practice software automatically determines whether medical records already exist and automatically allocates the appointments. Online appointment requests are displayed in a separate pop-up window, where they can be confirmed, amended or declined.
The appointment reminder feature in x.webtermin helps ensure your patients keep their appointments. A corresponding selection box is available in the online configuration. The patient will then receive an email reminder of their booked appointment at the desired time. This allows you to offer an additional service and reduce downtime caused by missed appointments.
You can easily confirm or decline a patient’s appointment request by email. When you confirm the appointment, an ICS file is sent. The patient can then use this to add the appointment to their own calendar. In addition, you can include links to therapy-related content in the appointment confirmation and attach appointment-type-specific files such as checklists, medical history forms, medication plans or information on private medical services.
We will set up x.webtermin, integrate it with your practice software and consult with you to determine which appointments should be bookable.
What we are doing about this
We’ll set up x.webtermin with you: which types of appointments can be booked online, how many slots per day, what details the patient needs to provide — and whether an appointment is added to the calendar straight away or only after you’ve approved it.
We will then embed the booking link into your practice’s website so that it is right where patients are looking for it.
Systemhaus Bergholz is an authorised medatixxservice partner. We’re based in Limbach in the Vogtland region — if you’re having any trouble, give us a call here rather than being put on hold.
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